RC Construction is an Equal Opportunity Employer, including disability and protected veteran status.  To read more about this, view the EEO is the Law poster and this EEO is the Law Poster Supplement.

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IT Specialist
Req Code:2021-ADMIN-007
FT/PT Status:Regular Full Time

Job Responsibilities:

PURPOSE: Provide direct support to users across the organization. This can include helping set up hardware or software, diagnosing connectivity or data access problems, answering questions about hardware or software, and helping users access shared drives and devices.

LOCATION: Memphis, TN or Northern, MS/remote if necessary


  • Set up all work-sites / workstations with computers and necessary peripheral devices (phones, routers, printers etc.)
  • Set up user accounts, permissions and passwords
  • Install and configure appropriate software and functions per specifications
  • Fully support, configure, maintain and upgrade networks and in house servers
  • Ensure security and privacy of networks and computer systems
  • Trouble shoot all hardware, software, network, and phone system issues for internal and remote users
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders
  • Identify opportunities for cost savings
  • Configure and install various network devices and services (e.g., routers, switches, firewalls, VPN)
  • Work with external partners for solutions and upgrades

Job Qualifications:


  • Periodic out of state and overnight travel
  • Excellent diagnostic and problem solving skills
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • Strong working knowledge of Microsoft Office / Office 365
  • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution
  • Knowledge of best practices around management, control, and monitoring of server infrastructure and possess the ability to set up and configure/integrate server hardware and applications
  • Knowledge of internet security and data privacy principles
  • Experience with virtualization (e.g., VMware, Citrix)
  • Familiar with:
    • Backup and recovery software and methodologies
    • Cloud Computing
    • Oracle
    • SQL Server
    • API and ODBC
    • General understanding of software design and programming principles
    • Pervasic
    • Access
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Additional Information
R.C. Construction is an equal opportunity employer, including disability and protected veteran status. We recruit, employ, train, compensate, and promote without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by applicable federal, state or local law.

This Job Description does not cover all the required duties, activities, skills, functions, responsibilities of the position, and working conditions any of which may change at any time according to the sole and absolute discretion of R.C. Construction Co., Inc., with or without notice.